Marineland® is now open for the 2021 season!
Marineland® is committed to ensuring a safe and healthy environment for all of its guests, staff and animals. We have implemented enhanced safety measures to address the inherent risk of exposure to COVID-19 that exists in any public place where people are present. Below is Marineland’s reopening plan in accordance with the Government of Ontario and the Ministry of Health’s guidelines.
As part of our commitment and shared responsibility for health and safety, we ask that all individuals entering Marineland® follow Public Health measures in order to reduce the spread of COVID-19.
Do NOT enter Marineland® if:
- You’re ill or experiencing any one of the following symptoms of COVID-19. Symptoms include fever, cough, shortness of breath, runny nose (not related to allergies), sore throat, loss of taste or smell, nausea, vomiting, diarrhea or difficulty swallowing.
- You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19.
- You or someone in your household has travelled internationally in the past 14 days.
While visiting Marineland® we ask that you follow the current Public Health Guidelines that include but are not limited to:
- Practicing physical distancing. Please keep 6ft. between your group and others.
- Washing your hands often for at least 20 seconds with warm soapy water or use alcohol-based hand sanitizer.
- Facial coverings are strongly encouraged to reduce COVID-19 spread. We ask that you bring a mask with you, but disposable masks will be available for purchase at the park.
Marineland® has always maintained high cleaning, sanitization, and disinfection standards, which meet or exceed established industry guidelines. With that foundation, we will introduce new enhancements that adhere to the provincial guidelines and regulations.
Marineland® will reopen on July 7th, 2021
Starting July 7th, 2021, admission gates will open at 10am and close at 5pm. The park’s attraction and rides will remain open until 7pm.
Yes. For the safety of our guests and team members, and to comply with mandated social distancing requirements, we must limit the number of guests. Entry to our parks will be on a first-come, first-served basis until we reach our daily reduced on-grounds attendance limit.
At Marineland® the safety of our guests, team members, and wildlife are, and always will be, our highest priority. We are introducing new measures designed to ensure a safe and healthy guest experience. These measures are based on guidance from the ministry of health, along with the Government of Ontario requirements. We will sanitize high-touch areas frequently and add sanitization stations throughout Marineland®. We will reinforce appropriate social distancing through signage and ground markings. Touchless thermometers will be used to scan each guest before they enter the park. All Marineland® employees will be provided with masks and gloves.
Marineland® staff will be required to wear masks. Following provincial and municipal regulations guests are recommended to wear a mask and we will enforce provincial or municipal regulations requiring mandatory mask wearing, if such a measure is enacted.
Hand sanitizing stations to be placed in all main areas, including entrance and exit to all food areas and rides and hand sanitizer will be available for use throughout the Park.
We will not be using a reservation system at this time. Tickets will be on a first-come first-serve basis. We encourage guests to purchase their tickets online.
Yes. You will still be able to purchase your tickets at the ticket window onsite. You can also purchase tickets online prior to your visit.
Parking at Marineland® is always free with the purchase of a ticket. Signage at the parking lot entrance will instruct all guests to park a minimum of 6 feet from each car.
Each Marineland® employee will be provided with masks and gloves. Isolation of individual team staff will also be enforced. Animal caretakers will also be separated into groups.
Most of our rides will be open at limited capacity (75%) at this time, with the exception of Dragon Mountain, Flying Dragon, Lady Bug Coaster, Magic Experience, Orca Screamer, Sky Hawk, Tivoli Wheel and Viking Adventure which will remain closed until further notice. Opening the rides for further capacity is determined by the Chief Medical Officer of Health. Masks will be required to use the rides, and rides will be regularly sanitized by park staff.
Yes. The Polar Splash™ will be open for guests to enjoy. The CDC has published that there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, and that proper operation, maintenance, and disinfection should remove or inactivate the virus that causes COVID-19. Staff will monitor the number of guests allowed into the splash pad (maximum 200 at a time) and social distancing markers and signage will be in place to maintain 6 feet between guests. Staff will also clean the water park area every hour.
Yes. The Penguin Palace™ will be open but is limited to 30 persons at a time.
At this time, we will be offering the educational presentation three times each day on a first-come, first-serve basis. Seating inside the stadium will be limited (1,500 persons), as per provincial regulations. The presentation times will be 12pm (noon), 3pm and 6:30pm.
Yes. Picnic tables will be separated by a minimum of 12 feet to maintain social distancing. Social distancing circles will be clearly marked for groups/families.
The in-park train services will be temporarily unavailable at this time. We are working with the government on a safe reopening plan, but for now it will remain closed, until we hear from the Chief Medical Officer of Health on our in park train.
Yes. Marineland® washrooms will be open. Staff will monitor the number of guests allowed into washrooms at one time. Every other washroom stall will be closed for non-use. The washrooms will be cleaned and sanitized every hour. Social distancing markers and signage will be in place to maintain 6 feet between guests.
Yes. Our gift shop will be open for guests to enjoy. Entry and exit from the gift shop will be separate and controlled by Marineland® staff. Social distancing markers and signage will also be in place to maintain 6 feet between guests. We strongly encourage payments to be paid by credit card and debit. Guests will also not be allowed to try on clothing items.
Yes. The Hungry Bear will be open for guests to enjoy, however only outdoor dining will be allowed at this time. The number of guests allowed into the restaurant will be limited and monitored by staff. Social distancing markers and signage will also be in place to maintain 6 feet between guests. We strongly encourage payments to be paid by credit card and debit.
We do encourage payment by credit card or debit card, but will continue to accept cash payments.
Yes. Strollers and wheelchairs will still be available to rent. We strongly encourage payments to be paid by credit card and debit. Strollers and wheelchairs will be thoroughly cleaned and sanitized after each use.
Some wildlife viewing areas may be open to a limited number of guests at any one time. Guests will be permitted to view the whales and land animals by circling the outdoor display in one direction to ensure social distancing. This will be monitored and enforced by Marineland® staff.
Until further notice, for the safety of our wildlife, no feeding or touching opportunities are available.
We recognize that many of these regulations may take some getting used to. We appreciate your partnership and patience as we welcome you back to Marineland®.