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PLAN YOUR VISIT

MARINELAND®
FAQs

EVERYTHING YOU NEED TO KNOW FOR YOUR TRIP TO MARINELAND®

Have a question about your upcoming visit to Marineland®? Look no further! Our FAQ page has answers to all of your most commonly asked questions.

If you can’t find the answer to your question, feel free to contact
one of our Guest Services team members for assistance. Our Guest  Services Centre is located at the front of the park next to the King Waldorf Stadium on the opposite side of the Admissions
area.

Get ready for a day of excitement and education at Marineland® – we can’t wait to see you!

Marineland is currently closed for the season and will open 7 days a week as of June 28th, 2024.

In the 2024 season, Marineland will offer a modified experience to our guests.

Notably, certain attractions and facilities will not be available, including land animal exhibits, rides, the Hungry Bear restaurant, the Aquarium, the Penguin Palace, and educational presentations.

However, visitors can still enjoy a range of exciting features and experiences. Marineland will offer access to the Polar Splash splash pad, viewing of dolphins at King Waldorf Stadium, viewing of beluga whales at Friendship Cove and Picnic Areas. The gift shop at Polar Splash offers swimwear, swim diapers for toddlers, towels, sunscreen, water bottles and snacks.

Admissions rates are as follows:

Ages 13 and over: $14.95 plus HST
Ages 5-12 & Seniors (60+): $9.95 plus HST
Children 4 and under: FREE

Marineland® has a no refund, no rain check policy. If you decide to cut your visit short due to weather, you can obtain our Fun Card Season’s Pass at no charge before you leave the park. You can then revisit during improved weather conditions. The Fun Card must be obtained and picture I.D. must be taken on the day of initial visit before leaving the park — no exceptions. 

TICKET INFORMATION

Marineland’s admission fee includes all park attractions. The only extra charges are for items purchased in the gift shop.

All parking at Marineland® is FREE!

If you’re unable to print or access your e-ticket on your mobile device, visit the admissions booth at the main entrance on the day of your visit.Please ensure that your ticket barcode is on one page if you are printing your ticket. Please ensure that you have an e-ticket for each guest entering the park unless you have a child aged 4 or younger, as they are always FREE.

If you’re unable to print or access your e-ticket on your mobile device, visit the admissions booth at the main entrance on the day of your visit. Our staff will be able to look up your order and print your tickets for you. You will need to bring the following:

The credit card used to purchase your tickets

Photo ID

Your Transaction ID number – (if you do not have your Transaction ID number, we can still look up your order provided you have the credit card and email address that you used to make the purchase and photo ID)

Absolutely! All guests can upgrade their admission ticket to a Marineland Fun Card Season Pass at no additional cost and enjoy unlimited admission to the park’s great attractions throughout the season in which it has been obtained.

All guests who wish to obtain the Fun Card must be present as picture ID is taken on the first/initial day of visit before leaving the park.

Of course, you can! Check in at the admissions booth with the sign that reads’ Group Tours and Guest Relations’. You will need to present identification and you will be charged a $5 replacement fee for a new seasons pass card.

Marineland® has a no refund, no rain check policy. If you decide to cut your visit short due to weather, we suggest you obtain the Fun Card Season Pass which is available at no extra cost to you. You can then revisit during improved weather conditions. The Fun Card must be obtained and picture I.D. must be taken on the day of initial visit before leaving the park.

As the admission rate has been heavily discounted, we are not extending any discounts at this time.

Pets are not permitted in the park. Only trained service animals are allowed to enter. Please DO NOT leave your pet in your vehicle. Arrange to have your pet boarded or make arrangements to have your pet looked after at your home.
Please visit the Accessibility section for this and other helpful information before you visit.

ACCESSIBILITY

Marineland® is pleased to welcome guests with disabilities. Our attraction offers many accessible features including parking spaces. All washrooms have wheelchair accessible stalls and are located in the following areas: Polar Splash building and
the Aquarium building (outer doors at back of building) located next to Admissions entrance.

ACCESSIBILITY

Person with disabilities pay $9.95 plus HST and one accompanying family member/support worker receives the same discounted rate.

ACCESSIBILITY

Yes! Both single and double strollers and regular push-style wheelchairs are available free of charge. These can be obtained at the small, brown building located on the far side of the King Waldorf Stadium.

You can exit and re-enter the park on the same day if you get your hand stamped prior to leaving the park. If your hand is not stamped, you will not be permitted to re-enter.

Lockers are available at the splash pad. Lockers are 12” wide x 12” high x 18” deep.

Yes! You may bring food and beverages into the park. Alcoholic beverages and glass bottles are not permitted. Picnic areas with tables are located at the Family Picnic Area within the park’s grounds. 

Marineland’s on site restaurant will NOT be open for the 2024 season

However, snack items can be purchased at the Polar Splash gift shop. Guests are welcome to bring in their own food and beverages. No glass bottles or alcoholic beverages are allowed.

First Aid staff members are available. Check with a Team Member at Polar Splash.

Smoking is only permitted in designated smoking areas. Check the park map for locations. Cannabis and related material are not permitted on Marineland® property.

If you lose an item at Marineland or have found belongings that are not yours, please visit the Guest Services office located at the front of the park on the far side of the King Waldorf Stadium (small, brown building).

If you have realized you lost an item after your left Marineland®, please contact us.

Marineland® can be contacted Monday to Friday at (905) 356-9565 or by email marketing@marineland.ca

CONTACT US

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Marineland® is an aquarium, zoo, and amusement park all in one, making it the perfect destination for a family day out or holiday. Visitors can enjoy fun for all ages in Niagara Falls, Ontario, Canada.

Marineland® is an aquarium, zoo, and amusement park all in one, making it the perfect destination for a family day out or holiday. Visitors can enjoy fun for all ages in Niagara Falls, Ontario, Canada.

SEASON PASS

CLOSURE NOTIFICATION

Marineland is closed today, Monday June 12th, 2023 due to inclement weather.please check back for updates